Helen Shiomghvdlishvili

I’m the Customer Service Representative who loves to engage and interact with people through social media as much as the analytics that go with it.

EXPERIENCE

Social Boost / IG Marketing
Retention Manager
2022 February – November 2022

Helped customers manage their Instagram campaigns and also solved problems in the financial part of the packages. I handled daily calls and emails with the financial technical part of the company

English Speaking Sales Representative | Team Leader

2019 December-February 2022

  • Leading team of 20 people
  • Proceeding with daily meetings with staff
  • Helping customers to solve problems regarding their payment.
  • Answering calls and emails from customers and introducing company packages

EDUCATION

Shota Rustaveli Theatre and Film Georgian State University— Humanities, Social Sciences, Business and Management Faculty
Georgian Technical University — Civil Engineering

SKILLS

  • Communicative
  • Team Player
  • Energetic
  • Motivated
  • Always ready to learn more

LANGUAGES

English C1-C2
Russian B2-C1
Georgian- Native